Paris Hilton recently found herself in the midst of controversy after a scathing review of her Walmart kitchen knife collection went viral on TikTok.
Let’s dive into what happened and how it all unfolded.
A TikTok user named Kathleen took to the platform to express her disappointment with Paris Hilton’s 10-piece knife set, priced at $69.99.
Kathleen complained that the knives, adorned with pink, clear gem handles and golden blades shaped like hearts, turned ‘sticky and gross’ after a simple wash with soap and warm water.
The video gained immense traction, amassing over 4 million views.
In response to the backlash, Paris Hilton personally apologized through her TikTok account.
She expressed regret over the issue and promised to address the manufacturing problem with her team.
Hilton even offered Kathleen a gesture of goodwill, suggesting she send something as an apology.
Kathleen’s Change of Heart
Despite her initial frustration, Kathleen softened her stance after Hilton’s apology.
She appreciated the socialite’s prompt response and expressed willingness to consider future products from Hilton’s collection if improvements were made.
Product Details and Customer Reviews
The Paris Hilton kitchen collection at Walmart includes various stylish items designed to add flair to any kitchen.
The 2-piece Stainless Steel Santoku Knife Set, in particular, is praised for its durability and ergonomic design aimed at reducing injury risks and enhancing efficiency.
Mixed Customer Experiences
While some customers left glowing reviews about Hilton’s kitchenware, others echoed Kathleen’s concerns about the product’s quality.
Issues with handles breaking or emitting odors were highlighted, contrasting with positive feedback about the knives’ sharpness and aesthetic appeal.
Conclusion
Paris Hilton’s foray into kitchenware sparked both praise and criticism among Walmart shoppers.
Despite setbacks, Hilton’s willingness to address concerns directly with customers reflects her commitment to improving her product line’s quality and customer satisfaction.
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