Imagine stepping into a new car, excited about the prospect of possibly bringing it home, only for that excitement to turn into a nightmare.
That’s exactly what happened to a couple who took a Tesla out for a test drive.
They found themselves in a frightening situation when their 10-month-old baby got locked inside the vehicle.
The Test Drive Gone Wrong
Tesla offers customers the opportunity to take their cars for an overnight test drive, allowing them to get a feel for “living with the car.”
Unfortunately, for this couple, their experience quickly soured.
After stepping out of the Tesla X to check on something, the car automatically locked itself with the key card still inside, trapping their baby in the backseat.
In a video shared by the mother, emergency services can be seen arriving as her partner desperately tried to get in touch with Tesla’s roadside assistance and local dealerships for help.
Desperation and Emergency Response
The couple had decided to take the Tesla for a day-long “demo” to see if it would be a good fit for their family.
The mother later expressed her disappointment, stating, “We don’t like it.”
As emergency responders worked to break the driver’s side window, the father could be heard expressing his frustration, saying, “F*** you, Elon,” as they reached for the key card to unlock the car.
Fortunately, it was early evening and the temperature had cooled down, but the mother vowed she would “never put my babies in a Tesla” again.
Addressing the Backlash
Though comments on the initial video were disabled, many viewers posed questions in separate clips, wondering why the couple left both the key card and their child in the vehicle.
The mother clarified in her responses that they had no intention of shutting the car off.
She explained that after getting out, they planned to retrieve their baby from the backseat but the car locked itself before they could do so.
“There’s a spot where you leave the card, and it basically tells the car that it should be on… so that’s where the key was left,” she explained.
The Community Reacts
The situation sparked discussions online, with one user questioning why they left the key card in the first place.
The mother addressed this by stating, “I will answer this for the sake of others.
The key was in the ‘ignition’ slot that keeps the car on. Hope this helps.”
Other viewers chimed in, suggesting that this wasn’t an isolated incident; they had heard similar stories from other parents facing the same problem.
The Aftermath
Despite their desire to return the car that night, the couple struggled to get through to Tesla for assistance.
They chose not to cover the shattered window after experiencing what they called “enough trauma.”
When they finally returned the vehicle, Tesla was “very apologetic,” acknowledging the ordeal, even though the car came back with a broken window from the emergency response.
A Call for Safety
While some commenters wondered if the couple would be held responsible for the damage, their account clarified, “No, we weren’t. They felt awful about the situation and could care less about the car or the window.”
The mother voiced her concern, noting that this situation raises significant safety questions regarding the manufacturer.
She mentioned that while she doesn’t want to place all the blame on Tesla, the lack of options available with demo cars that don’t have the app is concerning.
Ultimately, she emphasized the need for improvements in safety protocols to prevent such incidents from happening again.
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