It seems like Ticketmaster is in hot water once again, and this time, it’s the dedicated fans of Coldplay who are feeling the heat.
With excitement building around the British band’s upcoming six UK shows next summer as part of their record-breaking Music Of The Spheres World Tour, fans were eager to secure their tickets.
Unfortunately, when general sales kicked off at 9 AM on Friday, chaos ensued.
Authentication Issues and Frustrations
In a surprising twist, Ticketmaster announced that fans needed to authenticate their accounts, but many users reported not receiving the crucial verification codes.
Those who managed to get through the authentication process were met with another disappointment: notifications of “limited availability” just minutes into the sale.
Fans accused the platform of overselling tickets during the Thursday presale, leaving them scrambling for a chance to buy.
A Mixed Bag of Reactions
While many fans were upset, ticket scalpers seemed to revel in the situation.
They quickly listed tickets for resale at outrageous prices—some exceeding £1,000 each.
This latest drama follows ongoing criticisms of Ticketmaster’s “dynamic pricing system,” which previously skyrocketed Oasis tour tickets to £355.
Frustrated fans took to social media just before tickets went live, expressing their outrage.
Comments flooded in, with one user stating, “Not again Ticketmaster.
I tried to log in at 8:30 only to be told to change my password first,” and another lamenting, “Trying to enter the waiting room and it wants to verify it’s me… no validation code coming through.”
Limited Tickets and Long Waits
For those lucky enough to join the queue, the frustration only grew.
Within minutes of the sale going live, fans were already receiving messages indicating that tickets were “extremely limited.”
One user tweeted, “I’m 35,000 in the queue. Am I wasting my time?”
Another lamented, “Joined the queue for Coldplay at less than 8000, and within 5 minutes, it says tickets are extremely limited.
Why would you sell out the presale so no one can get them on general sale?”
The overwhelming sentiment was one of disbelief as tickets seemed to vanish almost instantaneously.
Ongoing Investigations into Ticketmaster
Adding fuel to the fire, Ticketmaster is currently under investigation by the Competition and Markets Authority (CMA) regarding the ticketing fiasco with Oasis.
The CMA is examining whether fans received clear information about ticket prices and if they were pressured into quick purchases at inflated prices.
The controversy erupted after Oasis’s reunion announcement, which led to significant backlash over their dynamic pricing model.
Coldplay’s Response to Fans
Despite the Ticketmaster turmoil, Coldplay is taking steps to ensure accessibility for their fans.
The band has promised a limited number of £20 tickets for their shows at Wembley Stadium and Craven Park in Hull.
In a recent statement, Coldplay shared, “A limited number of Infinity Tickets are released for every Coldplay show to give fans the chance to attend at a super low price.”
These tickets will be randomly allocated, providing fans with a fair shot at attending the concerts.
Positive Feedback from the Fan Community
The band’s decision to prioritize affordable ticket options has garnered praise from fans on social media.
Comments like, “Coldplay doing a limited run of £20 tickets for their UK shows proves that bands can make gigs more affordable,” and “This is amazing news and the start of something big,” reflect a sense of appreciation for their efforts to support local fans and grassroots venues.
Coldplay’s Legal Troubles
On another note, Coldplay is reportedly settling a legal dispute with their former manager, Dave Holmes, for a seven-figure sum after he sued the band for £10 million.
The two parties parted ways in 2022 after more than 20 years of collaboration, leading to a heated legal battle.
Coldplay countersued Holmes for £14 million, claiming he mismanaged budgeting for their Music of the Spheres tour.
Ultimately, the band opted for a confidential settlement to avoid further public scrutiny.
As Coldplay gears up for their much-anticipated UK tour in 2025, they continue to navigate the turbulent waters of the music industry, balancing fan expectations with the challenges of ticket sales and management disputes.
The upcoming concerts promise to be a remarkable experience, provided the ticketing process can be smoothed out.
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